FAQs

Our services are scheduled by appointment only. We fill up fast so, advance scheduling is recommended!

Absolutely! The Jane has its own parking lot in the back of the building and there is ample street parking. We do always recommend giving yourself just a little extra time, especially during peak hours.

Yes you lush. In addition to a rotating selection of beer and wines, we also offer organic teas and coffee, as well as a signature infused water of the day.

Zero, Zilch, Nada. We have a gratuity free environment at H&C. Your loyalty and referrals are worth more than any tip!

We kindly ask that you please refrain from bringing children of any age into the salon. While we love children, we respect the need of our customers to “get some alone time before we lose our minds”.

minimum of 24 hours is appreciated for all rescheduling and cancelling of appointments. Appointments rescheduled or cancelled in less than 24 hours are subject to a cancellation fee totaling the amount of services forfeited. In cases of appointments that are No call / No showed we reserve the right to kindly ask you to find a new salon.

Unused and unopened products and tools may be returned for a full refund within 7 days of initial purchase. If you ever make a purchase you aren’t completely in love with, we are happy to exchange the product within 30 days and apply the purchase price towards a new product for you to try. *Don’t forget your receipt!